Can we do anything?

Big Brother is here. Well, not really. At least I don’t think Comcast is watching my every move and changing the past and telling me what to do and… the list goes on. But I feel like Comcast is a Big Brother of sorts, even Comcast and 1984 aren’t 100% parrallel. See, they’ve come in and scooped up Time Warner. Now I have to be honest, I haven’t experienced much of either. I’ve never had cable, and only in the last few months have I had internet of my own. But the few weeks leading up to connecting to the world wide web were enough to inspire me to share my disgust. I’m sure my issues aren’t much compared to some people’s problems. I’m also sure people are perfectly happy with their Comcast service. But for those of you who aren’t (or are thinking about getting it), this blog entry is for you. Perhaps we can make a difference. And I have a way we can try.

With my limited Comcast experience, I had to do some research. A brief google search brought up a good amount of info. According to Wikipedia, in 2004, when the the MLB’s Montreal Expos moved to Washington, D.C. to become the Washington Nationals, Comcast denied to add the Mid-Atlantic Sports Network (MASN) to their lineup. After some bickering, the FCC demanded that Comcast add the sports network to their lineup, but Comcast raised the rates (Metblogs Wash. D.C.).

Now Comcast is doing the same to us. After a price hike, Comcast is planning on taking away channels and reordering them. There’s not much we can do. Comcast offers ways to get “customer service” 24/7, but sending an e-mail and calling 1-800-comcast probably aren’t going to fix your problems. You never know, but it wouldn’t hurt to send their corporate headquarters with letters, maybe we could at least get an honest response. Write them a letter, let them know what you think.

1500 Market Street
West Tower
9th Floor
Philadelphia, PA 19102

6 Comments so far

  1. Justin (unregistered) on January 26th, 2007 @ 9:58 am
  2. tph (unregistered) on January 26th, 2007 @ 11:30 am

    Vote with your dollars – switch to Dish, or go the itunes + netflix route (optionally, add bittorrent to that toolkit).

    or read a book ;)

  3. Justin (unregistered) on January 26th, 2007 @ 11:38 am

    I like those suggestions, tph. I’m a fan of the bittorrent. I’m also thinking about trying out these “book” items you mentioned.

  4. Tipper (unregistered) on January 26th, 2007 @ 1:49 pm

    This is absolutely nothing new. I’ve had cable since the day I was born (don’t worry, I read books, too), and can remember having to re-learn what channels are where and what stations we had many, many times.

  5. Erica (unregistered) on January 26th, 2007 @ 2:55 pm

    I looooove BitTorrent and that’s the whole reason I haven’t caved in and bought cable/satellite. The only hang up I have is that I really really really miss having ESPN (and ESPN2). Everything else I can live without.

    Channel lineup change might not be such a big deal, but Comcast and this whole takeover/price hike situation still sucks.

  6. Erin (unregistered) on January 26th, 2007 @ 6:04 pm

    If you read the Minneapolis Code of Ordinance it states that changes to the channel line up have to be okayed by the city if they are taking away services. . . .

    Then again it also states that standard monthly rate shall not exceed $15.95 in Addendum B of Appendix H of the Muni Code.

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