Banks are dumb…

When I was looking for a cool new bank ages ago, I decided upon TCF Bank. They were locally started, gave away cool prizes to new customers, and there a lot around were I frequented. I really hadn’t had that much trouble with them until recently. I have now been without a check card for two months. I have called and requested they send me one THREE TIMES!! Each time something different happened. he last time they just never put the order through!! I even got a notice in the mail telling me it was on its way, but it never showed up. Of course, they could do nothing to speed a card to me. They said all they could do was try again. Also, they had no idea how any of this could have happened.

So, I am in the market for a great new bank. Anyone have any suggestions? I would recommend NOT using TCF ever again.

13 Comments so far

  1. Justin (unregistered) on August 17th, 2006 @ 5:47 pm

    I’m with US Federal Credit Union. The Credit Union gives you higher percentages on deposits and lower percentages on loans. The downfall is you don’t have 6,002 ATMS in a 2 block radius, but they have a pretty expansive ATM network. I use a Wells Fargo one at a Lunds for free. The Credit Union is open to all residents of Hennepin County, I think. You can check it out at

    If you do decide to join, let me know. There may be a referral bonus. Who knows?

  2. Justin (unregistered) on August 17th, 2006 @ 5:50 pm

    I get cheaper loans and better savings rates. Pretty solid. Con-there aren’t 6,004 ATMs in a two block radius, but there’s still a decent network of ATMs.

    Let me know if you decide to go with them. There might be a referral bonus.

  3. Tipper (unregistered) on August 17th, 2006 @ 8:47 pm

    I know some people hate them, but Wells Fargo has been good to me. I really appreciate how they answer emails quickly and they’re really great when mistakes are made. For example, I once withdrew $20 from an ATM and forgot to take it out (I am the most absentminded person in the world). I went back 5 minutes later and it was gone (of course), but I explained the situation (via email) and got that $20 credited. And just today we had a problem with check card fraud, and talking to them cleared it up in about 10 minutes.

  4. mike h (unregistered) on August 18th, 2006 @ 8:24 am

    I also used TCF when I mvoed to the twin cities but hated them almost instantly. You had to PAY for online banking! That’s probably changed now… but I switched to Wells Fargo and they’ve been fantastic. I’ve been with them for a few years and have never had a problem. I’ve heard other people having problems but it was usually due to something stupid they did on their end, like bounce checks and s*** like that.

  5. soelo (unregistered) on August 18th, 2006 @ 11:35 am

    I will second the suggestion that you go with a Credit Union. I am with Topline (open to anyone in Hennepin County) and really like them. They have a smaller customer base, so you don’t get lost in the shuffle, or suffer through long lines. Credit Unions are also non-profit, which often means better rates and fewer/cheaper fees.

    Again, they have a more limited ATM system, but it’s worth it. As long as I have a check card, I don’t need an ATM more than once a week.

  6. RisingSunofNihon (unregistered) on August 18th, 2006 @ 5:05 pm

    I don’t know if you have Washington Mutual in Minnesota or not, but I would recommend giving them a try if there’s a branch near you. They’re really a no-frills institution and I’ve never had any problems with them. I do 98% of all my banking online (I only visit the actual bank maybe once a year) and couldn’t be happier with the way things work.

  7. Erica (unregistered) on August 18th, 2006 @ 8:43 pm

    My financial counselor strongly recommends against Wells Fargo. I second the credit union route. My former employer has its own credit union and I still have all my accounts there (and I use the Wells Fargo ATMs fee-free).

  8. James Eckard (unregistered) on August 19th, 2006 @ 12:50 am

    I would also recommend any of the local Credit Unions or E*Trade Bank. It’s a totally online bank. They have some local atms in the region, but all ATM fees are refunded. So no ATM’s fee’s at all. Here’s a link to the home page.
    They have one of the highest interest rates for CD’s (you can get a $1000 3 month CD at 5.00% apy) and Money Market Accounts out there. You can even transfer monies to a bank account at a different bank(to or from) for free. Free Online bill pay.

  9. soelo (unregistered) on August 22nd, 2006 @ 12:47 pm

    Many Target Stores have E*Trade ATMs in them, don’t they?

  10. Adam (unregistered) on August 24th, 2006 @ 9:23 am

    In case you didn’t know, the large corporate banks do not like the local credit unions. I was informed recently that some bank ATMs will not allow deposits to a credit union account.

    They can do that because the legislators allow them. The lobbying efforts put on by Wells Fargo, US Bank, and TCF are a baligerant attack on those who support fair competition in the marketplace.

  11. Heather K (unregistered) on August 24th, 2006 @ 9:37 am

    I’m just glad the feds knocked down the efforts of WalMart to open their own banks – that would’ve been a disaster for every small town bank within a 50 mile radius of their megastores.

  12. Milly (unregistered) on August 29th, 2006 @ 7:35 pm

    I strongly suggest you check out TopLine Federal Credit Union. Credit unions offer all the products and services of a bank, lower rates, lower fees, and higher returns. TopLine is open to anybody in the Twin Cities. They have branches in Maple Grove, Edina, Brooklyn Center, and Minneapolis. You can do all your banking online, too.

  13. Duane (unregistered) on September 1st, 2006 @ 12:55 pm

    Try a credit union! You can find one at

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